Terms and Conditions

   
Prices

All prices are subject to change without notice. All shipping and special processing charges are additional.

   
Tax All sales shipped out of the state of Florida within the United States will not be charged sales tax. Florida orders will be charged sales tax at the prevailing rate unless a sales tax permit is provided and verified
   
Return Policy

Customer satisfaction is our goal at Hurricane.com. All hurricane panels and tracks  must be inspected upon receipt. Once the hurricane panels have been cut we will not accept a return. We will issue a pickup for any defective materials and a new shipment will be sent to you. No return will be accepted unless authorization has been given and notification is within 15 days of receipt of item. Some items on this web site are non-refundable. All others are subject to a 25% restocking fee. Please ask your sales representative about the product you are ordering for the return policy. All refunds will be processed against the original form of payment. Refunds are issued upon receipt of the returned merchandise.

We are not responsible for customers ordering the wrong quantities or sizes of the hurricane panels. We will accept a returns on hurricane hardware if we are notified within 15 days of  receiving your order.  Return order maybe subject to a 25% restocking fee.

Please contact Customer Service to ensure that your return has been authorized. Please note that the original shipping charge is non-refundable.

 

   
Payment

We accept Master Card, Visa, American Express, Discover, PayPal, Money Orders or proforma (payment in advance). Checks must clear before Hurricane Depot will ship materials.  Checks returned for insufficient funds will be charged $20.00. Charges to your credit card will reflect our company, Hurricane Depot, as the charging company. All prices quoted in US Dollars..

 
   
Freight Most of our products are shipped by UPS, USPS or FedEx or Freight Lines.  We will ship with any carrier you prefer. During the ordering, you can request a quotation for the shipping charges. International shipping is available; however, please note that the customer is responsible for all shipping charges including taxes, duties and border fees. Please contact your local Customs office for an estimate of these fees. Large and/or heavy items will require additional shipping charges.

 

   
Delivery The approximate shipping time on most items is 3-5  business days. Custom sizes require additional delivery time. Business days do not include weekends or holidays.
 
   
Lost or Damaged Goods All packages must be inspected by the recipient upon delivery before accepted. If there is damage to the package have the carrier make a note immediately. If you receive a package that is in good condition but the merchandise is damaged, call us immediately. Save all of the packaging that came with it. At that time we will issue a claim. Hurricane Depot  is NOT responsible for any loss or damage due to packages left at your doorstep by delivery drivers; however, we will file a claim for lost or damaged packages and do everything we can to rectify the problem.
   
Limitations This website is protected by the copyright law of the United States, Title 17 of the United States Code. You may not reproduce duplicate, copy, sell or otherwise transfer or commercially exploit any portion of this website without express written permission.
   
Legal Notice Hurricane Depot..com may change information, the terms of use, or the “Purchasing Information” section of this web site as required. It is your responsibility to review all terms, conditions, and policies before using this web site. When purchasing goods or services (either via the internet or telephone order) displayed on this online fabric store you must agree to be bound by all such terms, conditions, and policies contained herein. If you do not agree please do not use this web site. This agreement between us set forth in this legal notice shall be governed by the laws of the State of Florida. Any dispute between us arising from your use of the web site shall be exclusively subject to the jurisdiction of the State of Florida. .
   
 
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Hurricane Depot, Inc.  ♦ Phone 305-234-0796 ♦ Fax 786-232-4426 ♦ info@hurricanedepot.com

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